Privacy Policy

1. Information we collect

When you use AceHawk Roofing, we collect information you provide directly to us, including:

• Name and contact information (email, phone number, address)
• Project details and roofing requirements
• ZIP code and location information
• Any other information you choose to provide

2. How we use your information

We use the information we collect to:

• Connect you with local roofing contractors in your area
• Provide quotes and estimates for your projects
• Communicate with you about our services
• Improve and personalize your experience
• Send promotional communications (with your consent)
• Communicate with you via email or text message (SMS), including messages sent using automated systems, in accordance with your consent preferences

3. Information sharing

We share your information with independent roofing contractors and service providers so they may contact you by phone, text message, or email regarding your project. These parties may use your information to market their services to you consistent with your request and consent.

4. Data retention

We retain your personal information for as long as necessary to fulfill your request, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Data security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt out of marketing communications
• Request a copy of your data

To exercise these rights, you may contact us through our website, reply STOP to any text message, or use the unsubscribe options provided in our communications.

7. Communications preferences

If you consent to receive text messages from us or our service provider partners, you may opt out at any time by replying STOP. Opting out of text messages will not affect other communications you may receive, such as email, unless you separately opt out of those messages.

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

9. Contact us

If you have questions about this Privacy Policy, please contact us at support@acehawkroofing.org or use the unsubscribe feature to manage your communication preferences.

10. California privacy rights (CCPA/CPRA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

Right to know

You have the right to request that we disclose the categories and specific pieces of personal information we collect about you, the sources from which the information is collected, the purpose for collecting the information, and the categories of third parties with whom we share it.

Right to delete

You may request that we delete personal information we have collected from you, subject to certain exceptions permitted by law.

Right to correct

You may request that we correct inaccurate personal information we maintain about you.

Right to opt out of sale or sharing

We may share your personal information with independent roofing contractors, service providers, and marketing partners so they may contact you regarding your project. Under California law, this sharing may be considered a "sale" or "sharing" of personal information. You have the right to opt out of such sharing.

Right to limit use of sensitive personal information

You have the right to request that we limit the use of certain sensitive personal information where applicable.

Right to non-discrimination

We will not discriminate against you for exercising any of your privacy rights under California law.

To exercise any of these rights, you may contact us at support@acehawkroofing.org. We may need to verify your identity before fulfilling your request.